Version: 1.0
First Publication Date: July 23, 2026
Last updated: July 23, 2026

1. Live Better's Commitment
Live Better S.r.l. SB is committed to making its website and e-commerce service accessible to the widest possible audience. Accessibility is an integral part of the quality of the services and customer experience we provide. The Company promotes a continuous improvement approach aimed at integrating accessibility principles into the design, development and maintenance of the website.

2. Scope of this Statement
This statement applies to the website www.livebetter.eu and its e-commerce service, including the main functionalities for:

• browsing the product catalog;
• viewing product pages;
• Searching and filtering products;
• Creating and managing a user account;
• Adding products to the shopping cart;
• completing the checkout process;
• contacting customer support;
• accessing informational and legal content.

3. Legal and Technical References
The service is developed taking into account:

• Directive (EU) 2019/882 (European Accessibility Act);
• Italian Legislative Decree No. 82/2022;
• EN 301 549;
• Web Content Accessibility Guidelines (WCAG) 2.2 – Level AA.

4. Accessibility Status
As of the publication date of this statement, the website is considered partially compliant with the applicable accessibility requirements. An internal assessment has identified an overall satisfactory level of accessibility across the website's core functionalities while highlighting several areas for improvement that the Company is progressively addressing.

5. Assessment Methodology
This statement is based on an internal assessment carried out using automated accessibility testing tools together with manual evaluations of the website's main navigation and purchasing journeys.

6. Known Limitations
Work is underway to improve the color contrast of some interface elements, the alternative descriptions of some non-text content, some product catalog components, and compatibility with major assistive technologies.

• the color contrast of certain interface elements;
• alternative text for some non-text content;
• selected components of the product catalog;
• Compatibility with the most common assistive technologies.

7. Continuous Improvement
Live Better periodically reviews the accessibility of its website, progressively addresses identified issues and evaluates the accessibility impact of new functionalities.

8. Feedback and Assistance
Users who encounter accessibility issues or require assistance may contact: info@livebetter.eu Where possible, please include:

• the page in question;
• a description of the issue;
• the browser and device used;
• any assistive technology involved.

9. Alternative Access to Information
If a content or feature is not accessible, you can request its use through alternative methods, where technically possible, by writing to info@livebetter.eu.

10. Complaints
If a user considers the response received regarding an accessibility report to be unsatisfactory, they may make use of the remedies available under the applicable legislation.

11. Service Provider Information
Live Better S.r.l. SB
47 Park Street
20853 Biassono (MB)
Italy
VAT ID: 09878470963
www.livebetter.eu
info@livebetter.eu

Note: This statement is reviewed periodically and updated whenever significant changes are made to the service or major accessibility improvements are completed.

Last updated: July 2026